Public Complaints Grievance Portal | BNTVC Institutional Grievance Portal Bungoma North Technical and Vocational College | Quality Training for Careers 1. Complainant Identification Details Full Official Name National ID Number Active Phone Number Personal Email Address 2. Grievance Categorization & Routing Control Target Department / Office -- Choose target department -- Principal's Central Office DP - Administration & Finance DP - Academic Affairs Registrar (Admissions & Records) Finance / Accounts Department Procurement & Stores ICT & Systems Support Dean of Students Welfare Nature of Grievance -- Select nature of grievance -- Service Inefficiency / Delays Financial / Fee Discrepancies Staff Misconduct / Ethical Issues Physical Facilities & Maintenance Academic / Examination Concerns Urgency Level LOW MEDIUM HIGH Official Routing Info 3. Statement & Evidence Description of the Grievance Evidence (Optional - Max 5MB) Date of Incident SUBMIT FOR ACTION Confidentiality Note: Submissions are monitored by ICT Audit Team.
